Senior Cargo and Parcel Claims Examiner
- Pay
- $20–$60/hour
- Where
- Remote
- Type
- Contract
- Eligibility
- Country eligibility not stated. Check with the provider before applying.
- Listing
- Last verified Oct 23, 2026
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Overview
Contribute air cargo and parcel claims expertise to a specialized customer AI project.
Typical assignments include examining origin and destination cargo photos, scrutinizing air waybills, assessing delivery photo disputes, and drafting custody and liability determinations. Professionals with backgrounds in airline, ground handling, and parcel carrier claims are particularly encouraged.
No prior AI experience is required.
Responsibilities
- Review and analyze documentation related to cargo and parcel claims, including air waybills, shipment photos, and delivery records.
- Assess evidence to determine custody, liability, and compliance with release rules for disputed shipments.
- Draft clear and concise written rationales supporting custody and liability determinations.
- Evaluate delivery photo disputes and provide detailed findings based on visual and written evidence.
- Identify inconsistencies, omissions, or procedural issues in freight documentation and claims submissions.
- Provide subject matter input to support the training and refinement of AI-powered claims processes.
Requirements
- The source does not separately list required qualifications; it lists preferred qualifications only.
Preferred
- 5+ years of professional experience in air cargo, ground handling, or parcel carrier claims examination or dispute resolution.
- Strong knowledge of custody determination, release rules, and liability assessment in air and ground freight contexts.
- Proven expertise handling parcel delivery disputes and interpreting freight documentation.
- Exceptional written and verbal communication skills, with a keen eye for detail and clarity in reasoning.
- Experience reviewing photographic shipment evidence and drafting written determinations.
- Comfortable working independently in a remote environment and meeting project requirements.
- Background in collaborating with or providing input for claims process improvements or audits is a plus.
Engagement and pay
- Pay: $20-$60 per hour, as listed on the source. Contractor role, remote. Weekly hours, contract duration and start date are not stated. The listing states 20 openings.
Eligibility
- Country eligibility is not stated in the listing. Remote does not guarantee worldwide eligibility.
Skills
- air cargo claims
- custody determination
- parcel delivery disputes
- release rules
- freight documentation
- liability assessment