Passport Acceptance Agent
- Pay
- $50–$150/hour
- Where
- Remote · Remote (US-based; able to start quickly)
- Type
- Contract
- Eligibility
- Open to applicants in United States
- Listing
- Last verified Oct 13, 2026
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Overview
Use passport experience to evaluate and improve AI answers. Accuracy comes first; prior AI experience is not needed.
Responsibilities
- Review sample passport questions and flag wording that does not reflect real public questions.
- Write answer rubrics covering new applications, renewals and replacements, including forms, fees and processing options.
- Write answer rubrics covering identity/citizenship documents, photos and minor applications.
- Evaluate AI answers against the rubrics, flagging errors, omissions, outdated guidance.
- Give clear written feedback to the project team asynchronously.
Requirements
- Current or recent passport-acceptance-agent designation at a post office, county clerk, library or similar location.
- At least one year helping the public with passport applications. Know forms, fees, identity/citizenship documents and minor-applicant rules.
- US-based, able to start quickly and provide clear, precise writing.
Preferred
- Lost/stolen/damaged passports and name changes.
- Creating guides, checklists or training materials; helping rural, non-English-speaking and other diverse applicants.
Engagement and pay
- $50-$150/hour (USD). Remote contractor on a short-term project, 20-30 hours/week.
- Able to start quickly; no exact calendar start date or project end date is stated.
Eligibility
- Must be based in the United States.
Skills
- passport application processing
- knowledge of passport forms and fees
- identity and citizenship documentation
- rubric creation
- policy compliance
- attention to detail
- clear written communication
- feedback delivery
- remote collaboration
- customer service