Bilingual (Spanish) Benefits Counselor

Overview

Responsibilities

• Review sample government services in Spanish and English questions in Spanish and English and flag wording that does not reflect real public questions.
• Write answer rubrics covering correct, complete answers in Medicare, passports, veterans benefits, student loans or national-park services.
• Evaluate AI answers in Spanish against the rubrics, flagging errors, omissions, mistranslation and unclear or unnatural wording.
• Give clear written feedback to the project team asynchronously.

Requirements

• Native or professional Spanish and English.
• Experience in at least one of Medicare, passports, veterans benefits, student loans/financial aid or national-park services.
• At least one year counseling or assisting the public in that area, such as benefits counseling, case management or community health work.
• US-based, able to start quickly and provide clear, precise writing in Spanish and English.

Preferred

• Experience across multiple listed areas; professional interpretation or translation.
• Creating Spanish guides, FAQs or training materials; assisting rural, low-literacy and other diverse clients.

Engagement and pay

• $50-$150/hour (USD). Remote contractor on a short-term project, 10-20 hours/week.
• Able to start quickly; no exact calendar start date or project end date is stated.
• More availability is required toward the end of the project.

Eligibility

• Must be based in the United States.